Ele.me customer service intervention refund success rate?

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The success rate is about 60%. If the customer service intervenes, it is also necessary to judge whether the intervention can be successful based on the actual situation of the current product. If the product you personally purchase has quality problems, or if the product is lost and is not delivered in time, the product can be refunded. However, if there is no problem with the current product, when you want to refund it according to your own personal needs, there is no way to automatically return it to you.