Reminder! Don't do this when withdrawing WeChat change

Storing money in change

But it can't be brought up when needed

Often people will contact customer service as soon as possible

But Ms. Chen never thought it was

Search for "WeChat Customer Service" online

It will actually cause her to be cheated of 13,000 yuan

Real Cases

On the evening of March 7, Ms. Chen, a citizen of Yueqing, Wenzhou, wanted to transfer the money in the WeChat change channel. After a meal, the system prompted that the withdrawal failed. Ms. Chen reported to the WeChat customer service official account and was prompted that "the processing results will be feedback within 24 hours." She called the official service hotline of change again, but she was unable to access manual service.

Ms. Chen, who is eager to use money, searched for "Change Customer Service Telephone" online. Soon, she found an answer with the same experience. The netizen said that he contacted the manual service hotline starting with 0086, and the withdrawal money was received in less than 10 minutes.

Ms. Chen saw this answer and thought it was reliable, so she called the phone number. On the phone, the other party called himself "Change Customer Service" and comforted Ms. Chen not to worry, and said that she needed Ms. Chen to send the screenshot of the problem through the official official account of the "WeChat Team". She would submit a job order after seeing it.

△Ms. Chen’s feedback pictures

After Ms. Chen submitted the picture as he said, the "customer service" pretended to have received the screenshot and told Ms. Chen that her account was restricted and she had to be unblocked by virtual currency exchange, but a 50 yuan handling fee would be incurred.

Ms. Chen, in accordance with the instructions of "customer service", transferred 13,000 yuan to the other party's bank card for virtual currency replacement in two transactions.

△Ms. Chen transferred 13,000 yuan

After receiving the money, the "customer service" asked Ms. Chen to prepare a bank card with a balance of 20,000 yuan for system review, promising that the money would be returned to the card after review. At this time, Ms. Chen was a little hesitant and told the "customer service" that she had no money.

At this time, I lost contact with the convenience, and Ms. Chen could not make it through many calls.

Afterwards, Ms. Chen learned

Reasons why I cannot withdraw my WeChat change

It's because the limit on the day has been exceeded

And the other party is not WeChat customer service at all

Let Ms. Chen send screenshots to the official official account

Just to increase your credibility

At present, WeChat is a familiar communication platform, and WeChat cash withdrawal, transfer payment, and scanning code payment are even more popular. However, many people are not very familiar with the details of WeChat withdrawal and transfer functions. The criminals in this case used this to impersonate WeChat customer service personnel to commit fraud.

Police reminder: The customer service phone number searched online is not necessarilyIt is the official customer service phone number, so you should pay attention to the identification. It is best to carefully verify through official websites, 114 and other formal channels. Do not transfer money to strangers at will or provide verification codes.